[#Career
#BusinessManagement] People Managers Should [Please] Team Members to Get Support;
What's Your Idea?! 20231012001
請點閱看中文: [ #職涯 #企業管理] 主管應該[取悅]部屬以獲得支持；您說呢?! 20231012001
Please let me know how your grandmother would answer this question, the
topic of this article?! 😄 I would like to recommend a song first, #Grandma’sWords , #RickyHsiao ,
Thank you：
https://www.youtube.com/watch?v=xqI3wiWKCgk
Ah Ma = Grandma
Hi. This is Emily from Taiwan, finance and
accounting work background.
I would like to consult to
you first, and there is no standard answer: Regarding [to please team members,
to get supports], in your point of view, the top 10 greatest entrepreneurs in your mind, how they would
define their own answers? Will all of them agree with it?! (You can also
try to answer if it is less than 10! 😄)
And, what’s your idea?!
Please do not look to the dictionary, and,
How would you define [Pleasing]?!
I would like to
define it as: [Intentionally] making target persons feel joyful through your specific expression or behavior, it is not the same as [complimenting], [recognition], [encouragement]
or [treating with kindness] because:
(1) In [complimenting], [recognition], [encouragement] or [treating with kindness] , the persons we are talking to have done something before we express our point of view or idea accordingly; especially [treating with kindness], we treat others with kindness is not always to make them [feel joyful]. For example: to treat employees well, and, if an employee has made a mistake, we need to properly deal with this case, however, we cannot bully this employee and spread this person’s mistake accordingly. There are some products or services, their producing or service providing procedures are dangerous, however, their companies would like to invest higher costs to protect the employees from potential danger, this is also a kind of treating with kindness, such as hiring more staffs for work shifts, providing multiple insurances or work protection facilities etc. (Note1)
(2)
[Pleasing] means, people
are willing to do something to make specific persons feel happy;
however, these specific persons have not necessarily done something before this pleasing.
How do you feel about this kind of definition?!
Currently, you are the subordinates, people managers or both?!
How will you deal with this and what’s your idea?!
Please work organizations/group/companies be invited to utilize ExpertsSay and share your expectation on how a leader should react toward this kind of situation, in your work environment, what kind of leadership skill or work objectives the leader needs to possess to achieve the work goal?! Thank you!
In this article, some thoughts also came from my unpleasant work
experience in the past, however, it doesn’t
mean most people in work
environment are bad persons, and the everyday purpose of going to work differs
from people, not all of us would remember [going
to work is to exercise the content of our work contracts], [we need to support each other to realize
work deal in order to make ourselves achieve well]; I also got lots of benefactors’ supports
(in forms of work assisting or moral support by my managers, coworkers, team
members, even customers or suppliers), I hope could share my work experience
with viewers who are destined to find my articles, I hope this can be a return
to the kindness given by those who have helped me, I hope this could be a
reference for those in need for their making the most appropriate choice for
themselves and for the environment surrounding them at the moment they need it.
Not all the people would
agree or disagree with my point of view, however, I hope this sharing would
help you to have some kind of valuable idea, because, your idea stands for the [value] of your personal thoughts, it would influence on the values of
people who learn from you(e.g. your children, team members, relatives or
friends, fans and other people who [respect] and love you). What’s your
idea about this point of view?!
Below please select your preferred topics/colors to view the contents of
the paragraph:
1. People who are 45 or above, do you think the same?!
2. Ice cream and spicy hotpot, I want both of
them, do you agree?!
3. Please include it in
[Code of Conduct], because everyone needs to follow.
4. Are you sure?! What
I will get in return?!
5. Colleagues
sending gifts to each other is prohibited, however, is pleasing each other
allowed?!
6. Is it allowed
to please ourselves?!
7. Actually, it is being sincere, having power and
having capability to solve problems.
1. People who are 45 or above, do you think the same?!
I use the number 45, it is the average number of age of those direct managers or hiring managers I met at work or in interviews, I’ve met 3 until now(from countries), and they were in the work position of CFO, General Manager or higher, their management concept includes people managers should [please] subordinates or do similar things in order to earn support from them, or, it is for removing the fear or negative emotion triggered when they are facing to their managers, the purpose is to reduce the gap in the mind of both side; however, other department heads also think the same, and, regarding 45, it is not only to describe the age in the stories but it also means this mindset came from those who have already possessed strong and complete work experience.
In my first time receiving this kind of work expectation, I felt it was
so weird😒, I thought it would happen only once in hundreds of years, it's interesting, I realized my this assumption was wrong after some work encountering
later, this kind of idea is not rare; and, my idea is
different from these superiors', in my point of view, in
any kind of situation, people should respect
each other in interacting, and, people also have the rights to choose
to please others or not.
A supervisor pleases a staff should be an [occasional] state. E.g., A manager made a wrong decision (Note1) and it caused the team members in a bad mood or they lost some kind of benefits at work, the manager needs to take the responsibility to mend it as soon as possible and to make employees feel happy; or, it is for a special event (a birthday celebration) or for an occasional situation (go visiting customers together, and the manager treated them to lunch) and making everyone happy, the manager also feels happy in doing it. If pleasing team members is a must, it becomes a work objective, I think it is inappropriate, and the subordinates may not feel happy about that, either.
What’s your idea?!
How many years have you been working?!
What’s your point of view?! Please share your idea. Thank you!
2.
Ice cream and spicy hotpot, I want both of them,
do you agree?!
In the internet world, have
you ever seen people quoted celebrities for times:[If you want to make everyone
happy, don’t be a leader, sell ice cream!], it means, a leader who [pleases]
everyone is not a good leader. I sent it a LIKE first, but later, I removed my
LIKE, because….I prefer having spicy hotpot before having ice cream 😄😄😄!
Thus, I hope could have both of them! 😄 Just kidding!
I commented under that post: I would like to define the sentence as [If you want to please everyone, buy everyone ice cream!], how do you feel about this?! Because, I feel it contains some kind of work discrimination in saying selling ice cream in the beginning, and no matter what kind of jobs being placed in that sentence, all are not appropriate. So, why saying ice cream business?! (How do you feel about changing it as [be a "clown"!], is it suitable?! I think a clown is a person who possess higher work profession in this work field, because, in all their working time, they need to make customers feel happy, not all the leaders of other business industries are able to achieve this! Sometimes, a clown has the ability to make a person who is in deep depression to feel happy and turn to think positively, and, to make others feel happy is not doing something ridiculing, thus, it is also not a right word to fill in the intention of that original sentence, either. Do you agree?!)
-
Ice cream is delicious; there are many
well-known brands all over the world.
-
Clown, is also a professional acting
job.
Sudden promotion time🕚:
Please be invited or invite your friends who are in the business of desserts🍩,
ice cream 🍦related or delicatessen🍛 to utilize my Self-Media to promote yourself. Thank you!
3.
Please include it in
[Code of Conduct], because everyone needs to follow.
There was also a manager giving me a work instruction that I need to
please my team members to gain work support, and, my colleagues also asked me
similar questions and hope could know my idea; I’ll share my opinion in this paragraph,
and I feel grateful that there was a direct manager, she would like to talk to
me in a transparent way about my General Manager’s negative comment on me, she
hope could know my opinion about those given information, finally, she told me
directly [face to face in the meeting] that I’ve just provided a very good concept, and she
changed her decision accordingly, I
felt my opinion was taken very seriously(feel grateful🙏),
Below lists my points of view and my feedback to related asked questions for your reference, you can also know and feel related stories background in the description:
(1) A people manager’s work mission is to make consensus in the work department rather than pleasing
all staffs.
-
Please make an
example, how to please all the team members in a more efficient way if a people
manager needs to lead a team of 100 or more?
-
To support our
leader is to support work department objectives fulfillment; if a subordinate only
supports those managers who would please them, is it a kind of his/her dereliction
of duty?
-
I’m also a
subordinate, and, I always take the initiative to take required action, I don’t
want my manager or the company thinks I need their pleasing me in order to make me
invest at work.
-
[A people
manager needs to please team member]👈 Does it allow the entry level employees to disagree this kind of work instruction?!
(2) It needs balance between work rights and responsibilities; it is not only team
members, I will please anyone who will take the responsibility for the work
performance of my work department.
(3) A manager [must] please his/her team members, it is like a saying in
Taiwan culture, [Upside down of the heaven and earth], it is similar to: an Emperor
[needs to] please his officials.
There must be for some specific purposes, reasons, otherwise,
it would lose the prestige of the higher up.
(4) I (middle level) didn’t receive any flattery from my manager(higher
level), then, why do I need to please my team members(entry level)?!
Who must please me?!
(5) [Must] please, please make it a written policy.
-
[Must] means [please
follow], [it doesn’t allow]
people managers’ making decision at the right timing of behaving this,
hence, please list it in the [Code of Conduct], and all the managers need to follow this rule, it should not be a rule
only for me.
-
Make it a policy, so, I have the rights to ask for my manager
to do something to please me.
-
Make it a policy, so, this rule [won’t] be changed [easily]
due to management team changes.
-
Please define
the standard behavior of
pleasing for work obedience accordingly, because, it can’t be too much or not enough.
-
We need to know
the reason why it cannot be included in a written policy but we must do it?!
-
Make it a
policy, it means, it needs to get the [approval
by the Board of Directors].
(6) In Board meeting, why do we need to discuss our CFO facial expression at work? And, will it cause significant impact on our daily operation?! How to evaluate the impact?!(Those being discussed were, there was a new-hired General Manager bringing his own team join the company, team members including finance and accounting persons, however, the current CFO made the team members scared because she didn't create a joyful work environment, not smiling at work, never having lunch together with everyone, and "one day""how can she" leave the office and going home earlier than her team members' progress...)
-
Why no one
talking to CFO about this first？
- Our chairman looks serious and everyone show respect; our CFO/I look serious and I am asked to smile at work?! Why there are two kind of standard?!
Is this a kind of appearance discrimination?!
Is there any job level discrimination?!
-Should our facial expression meet everyone’s expectation?!
-
Is there anyone else also being asked for this?!
(7) It is a good
thing people can make friends at work place; however, I come for working, not for making friends. I have the right to choose making friends with whom.
Repeat (6), please, its last issue.
(8)Our General Manager allowed staffs’ crossing work level report, and, it was a manager’s facial expression issue which is not important, what do we need to deal with it? What is the General Manager’s standard of dealing with things?!
All the mentioned above is for your
reference, however, I hope you don't need to use it in the future; if someday,
you need to express your point of view of your standpoint, please surely be
polite and stand firm, to express completely and clearly and that's all, do not
expect people who are communicating with you will agree with you, because, in
work environment(e.g. : M&A or new-hired manager...etc., the management
environment is changing), sometimes, the purpose of communication is not to know the truth, it is just [let you know] about what is in discussion, and,
your thoughts or truth is not important to them because their purpose is making you quit the job due to your sudden anger
accordingly. In this situation, I would like to define it as a not healthy or immature management
mechanism or expectation,
On the other hand, not all the managers are like my former manager who would like to accept and adopt opinion which is different from theirs; some people/managers only want to get the feeling of [wining] when their opinion is different from others, though, in their point of view, they may not get any benefits from it, however, they think they lose the game if they accept others’ idea or to recognize the truth means they lose the game. Besides, some people may have victim attitude(Note1) or they say they are sacrificing something to make you feel they accept your idea is only because they need to, and they say this to make you feel unpleasant(Note1). There is a YouTube video created by a [Zen] related organization, its idea of dealing with inappropriate acts by others for your reference: just let it be its own way! If there is a person who chooses to ignore the truth, no one can tell them the truth (similar to this: we cannot wake up a person who is pretending they are sleeping; hence, why we want to wake them up?!). People can only manage and control themselves, as for feedback from others, it is others’ life lessons they need to learn well.
I would like to
suggest you to believe there is karma, to speak and act carefully, we don’t
know our karma created in past life, however, don’t create bad karma in this
life time at least; a loose tongue may cause lots of trouble….
What’s your
idea?!
4.
Are you sure?! What
I can get in return?!
There was a team member in
my work department, she was a senior mid –level team leader, she thinks I
should buy them refreshments and snack just like how the former CFO treated
them!
I replied: I found our
accounting record is not clear, thus, it seems the former CFO brought you snack
didn’t make you helping her maintaining a good accounting work. What I will get
if I buy you something to eat?!
To please team members may
create good memory when the manager and team members are working together,
however, it won’t ensure the staffs would achieve fundamental work objectives
accordingly.
In that company, the expense policy is sufficient for all work level of employees to claim required spending, I’m not sure the story the team leader shared is real or not, and, I don’t understand the necessity of the former CFO paying it; on the contrary, I encouraged everyone to [initiate ] taking about their raise or work promotion idea, maybe, they have some work potential or advantage and I didn’t see it, I’ll report it after our making the consensus, if finally we also get the approval by our General Manager, they are able to monthly enjoy the reward of their work efforts rather than occasionally getting the small benefits from higher up/me.
Maybe she thinks I’m too stingy for not buying her snack?! 😄
That’s not the thing I
care.
Some employees would feel
embarrassed if they request for a raise or work promotion, they also worry our
General Manager will have negative opinion on them because of this initiatives,
there are lots of uncertainties. However, to me, it’s like: I’ve opened the door;
it’s up to you to come in or not! 😊
In my opinion, we need to
find a right timing, proper work environment and event and people if we need to
please someone, and it is not for comparing the given benefits or to strive for
some kind of friendship or creating memory（the given snack and a raise, which benefit is bigger?! Everyone has different idea about this, however,
the giver should have the [rights] to decide giving the benefit or not, right?!）.
What do you think?!
At the moment this story was happening,
something came to my mind(self -talk): If my past manager know this, he may
want to ask me:[you used to want me to buy everyone something to eat, why now
you refuse to do the same to your team member?!] 😆😆😆
I also did analysis on what I was
thinking and wondered whether my opinion is neutral, I used to initiate and pay
when I worked for another company, however, I felt weird in doing this in this company;
though the payment was small, finally I didn’t change my mind, the reasons
were:
(1) The starting points of my request was my friendship with
peers and our manager, enjoying work achievements reward together, if I was
rejected, it won’t be a surprise and everyone would feel funny, moreover, it
was also because of our friendship, we know there was a great possibility my
idea would be accepted.
(2)
This
mid-level manager’s request, the starting point is to compare the management
style of her former and current managers, it happened before, and we just met
and have not known much about each other, yet; we were reinforcing our work
efficiency at that moment, I felt it was my subconscious wanting me to reject
her to let her realize any of the similar request needs to support our team
work result, otherwise, I won’t adopt her idea.
It involves in management mindset and work culture, we can
know in above sharing that the way the higher up manage a team would impact the
value of how their team members view its whole situation, and not everyone
would think the same way; thus, I would like to advise you to list related
issues in an interview Q&A bank in order to know how the job seekers’ or
hiring managers’ point of view in this situation, by doing this, people can
identify whether there is possibility the both side can work together and think
in the same work direction; regardless the outcome, I suggest the company or
the Group to build up a compliance standard for management, then all the employees
would have no need to change their work attitude due to their or their managers’
work rotation; please refer to above information at work.
Please also refer to this article:[#Who is the successor?] Interviewers, please consider asking these questions (Job seekers please also view this sharing; I welcome your discussion about interview questions for jobs not included in article)
5.
Colleagues
sending gifts to each other is prohibited, however, is pleasing each other
allowed?!
Have you ever heard there is a kind of work environment not allowing
their employees sending gifts to each other? It is mainly because the company
hopes all the employees won’t encounter any kind of pressure after receiving
the gifts and making the wrong work decision/not independent.
In this kind of situation, it is not easy to please others. Only people
can do is complimenting.
Have you heard of this kind of situation?!
6.
Is it allowed
to please ourselves?!
How would you answer this
question?!
There is nothing wrong to
reward ourselves for our work contribution, and the simplest reason is to affirm ourselves, thus, we find opportunities to please
ourselves and happily to prepare the contribution for the work later. I agree
some mental healers say [people need to focus on themselves], hence, I want to
add something in it [do not forget to please ourselves at the right time], [how
can we ignore ourselves?!], right?!
7.
Actually, it is being sincere, having power and
having capability to solve problems.
(1) In front of you, there are 5 AI managers, their status are all the same, the only 1 difference is their own self introduction, and you need to vote which one is allowed to join your work department. The only 1 thing you can assess is their self-introduction, how you will choose?!
I will choose the one that makes me feel it’s reliable, and the way to make people feel us reliable is to act sincerely, thus, generally, in my opinion, in interaction with people, including
its purpose is to gain team members’ support, one of the major elements is to
treat people with our sincerity, and actually, it is the
fundamental thing as a person (though, people say, there are some people not trusting others easily, however, in my opinion, everyone has their own trust verification mechanism, we cannot control others, only we can do is to manage ourselves well).
Everyone must have heard there is a kind of top salesperson, their communication skill is general,
however, their impressive personality is their behaving sincerely, and they are
really sincere persons; we need to be sincere to earn trust, so, we are
trustworthy then we’ll get support, isn’t it?!
(2)
It is easy to
understand why it is to possess power and work capability in this issue.
In a company, you are an
entry level employee and you must choose someone to be your direct manager. Who
to choose?!
A.
There is a
new-hired Executive VP, this person’s work level is lower than boss only,
however, no one know this person’s outstanding work records or the comment by
former subordinates. Though, we all know that people who are excellent at work are usually less noticed about the
jobs they’ve achieved(they’ve already removed some risk, so, the risk has
never happened, accordingly, you have no opportunity to be aware of what they’ve
done for the risk), besides HR and the boss, no one knows this person’s work
background.
B.
There is
another newly hired department manager, this person has obtained big fame in
the industry due to this person’s outstanding work achievements, it is the same
that no one knows how would this person’s team members describe this person’s
management style or team work situation.
Which one you will choose?!
How to choose?!
You want to know my choice?! I will ask another question and choose (3).
(3)
They need to be [capable] and also [would like to listen] to assist
subordinates to solve problems.
Right?!
I would like to support
this kind of manager: People who will listen
to what their team members needs, and also have the work capability,
though, they may not have enough power, they will do their best to help team
members to solve problems; subordinates would like to talk about their problems
relying on their managers act sincerely
and initiating the talks at their work life, the managers would also keep it confidential
and the team members are no need to worry this problems, they build mutual
trust accordingly. If the managers’ work power or capability cannot reach what
they want, the managers would also raise the issues and catch attention. This
is also the so called taking the work
responsibility.
What’s your idea?!
Bless!
( Note1 )There is an extended issue of above article: regarding above 4 kinds of (Note 1), I’ve heard people said it is the people of victim mentality doing the Thoughts Manipulation; if you are encountering this, how you will deal with it?! Please comment to let us know.
No matter you
are the manager or subordinate, you may unintentionally or intentionally
hurt others, however, if the things
have been already fairly made the judgement or you have been punished,
you no longer want to talk about it, and the victim may use it to threaten you by
revealing it for your paying endless benefit to them to stop their revelation,
what you will do to deal with this kind of situation?!
In my opinion,
if the judgement has been made
fairly, and you didn’t run away from any responsibility of improvement,
then👉.just let them reveal it! 😆What
really can influence you is your thoughts rather than their action, do you agree?!
In my point of
view, things around us, there is always news happening every second, it switch
people attention from one another, there may be only 0.0001% would keep
following your move, it may cause
spreading the things, however, it may not be influencial. Thus, does it
matter they reveal it or not?!
What’s your idea?!
This is Emily, I hope this article is helpful to you:
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