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Role and responsibilities：the purpose is to define work policy related work process
owners, this is the Work Owner described in「Policies, what to write, by whom? 20080001」, and, it
also contains internal control mechanism, for Checks and Balances. Related conclusion
I’ve made is, in management policies design or implementation, once the work
role and responsibilities is confirmed, we can say the policy design work
progress is 90% completed；each work department is like each internal
organs in our body, work processes is blood and blood vessel, the function of
each organs is clear( department work role and responsibility) and the blood
flows between the organs in order to keep body healthy.
There were people saying: 「It’s very
difficult to define work role and responsibility, it would be all done if we
put all of them into systemized
works.」；I created a
5 options question and hope he choose an answer：
The finance statement of our company is
created by computer system automatically, thus, who and which do you think is
responsible for the appropriateness of the content in the finance statement? That
is, the department head of your answer needs to sign his/her name on the
finance statement to declare their responsibility of its information.
(1)Computer system itself, (2)Computer system
supplier, (3)IT Department who has the responsibility to define computer system
environment in our company, (4)Internal system implementation work PM, (5)Accounting
Department, (6)Other answer people cannot imagine.
What’s your idea?
Level of approval：its purpose is to describe some specific work process or
behavior require to get approval by manager in specific work level before
process being performed.
Work KPI：its purpose is to define related work efficiency
and work result need to be achieved.
Exception management：exceptions need to be the minority in rules. Its purpose is to define work
reaction or allowed work model once encountering exceptional situation.
Operational risk and
internal control：its purpose is to remind Policy Users related work control issue or
required prevention, or, things may happen if policy is not followed.
Footer.
Proposwer and Approver：the purpose is to keep policy approval record；some companies define 「Work Process」 as subordination of 「Management Policy」, thus, before the Board approves all the policies, 「Management Policy」 needs Department VP as the proposer/ President as the approver, and they
allow「Work Process」 policy owner department Manager be the proposer
and their VP is the approver.
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Wishing you good health, peace and happiness and
abundance.
＃Policy Design #Internal Control #IPO #ISO
#Work Process #Work Procedures #whatsyouridea1996