Whatsyouridea1996 您說呢?!: 【#BusinessManagement #KPI】Sales #KPI, what else besides sales amount? 20220920001

Friday, December 23, 2022

【#BusinessManagement #KPI】Sales #KPI, what else besides sales amount? 20220920001

【#BusinessManagement #KPI】Sales #KPI, what else besides sales amount? 20220920001

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Including this article, KPI sharing list please click this link to view：#KeyWorkPerformanceIndex

Hi. This is Emily from Taiwan, the author of Whatsyouridea1996.

First of all, please be invited to view the first video I produced for my YouTube channel, and I hope it would save your energy in watching text and increase your impression of the idea of this sharing. Thank you：

https://youtu.be/haFqOQzhyig

【Explanation】

A.To increase the number of new clients via 【Referral or Introducing 】：It includes

1.To get potential clients via acquaintance or current clients; usually, sales persons of this kind of companies would be asked for bringing back work results every time they complete visiting clients, they need to obtain either [ order commitment ] or [ potential clients list ] from clients they’ve just visited, to leave empty –handed is not allowed.

2.There is also [referral by work partners] work model, the companies work with their affiliates firms of the same Group or with their work partners, doing referral or getting the referred clients based on their work strength in skill and geographically convenience and the needs of their clients and by clients’ work locations; the companies offer the most suitable products or services to their clients provided by the most suitable work partners or affiliates of their Group.

B.Who defines the KPI of Sales Department or all the departments?

It differs from work cultures, business scales and management styles of the companies.

I would like to advise that its needs to consider all the work roles and responsibilities and work logics when defining the rule. For example: “Because…., then, it needs to be performed by….”, and properly invite employees to provide their opinion or join the discussion, thus, the work roles and responsibilities will not be forgotten due to work organization change or people leave this work environment. Hence, it is the winner of rock-paper-scissors decides the KPIs! ( 😆😆😆! Just kidding! )

My idea：

1^st.Employees’ work KPIs are concluded by their discussion with their managers.

2^nd.Department head needs to be responsible for the whole department’s work result, hence, Sales Department work KPI = Sales Head’s work KPI.

3^rd. Due to 1^stand 2^nd , Sales Department’s work KPIs’, ideally, they need to be discussed and defined by the conclusion of the discussion between Sales Head and their managers (President or Chairman), and, if there is work roles and responsibilities concern, it needs to separate all the issues and hold other discussions.

Who defines all the departments’ work KPIs in your company?!

Thank you for viewing this post！

Need your comment：because video is attached, so I didn’t create too much wording to describe idea in the video. How do you feel about this post in this way?! Thank you!

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